Customer Feedback
We take pride in our 100% customer satisfaction. Read what some of our customers have said below:
2 September 2016
Hi Ondre and Team,
Just a short note to thank all your team who worked diligently and courteously over three separate days to repair our various plumbing problems. Georgie and I appreciate the quick response and the high standard of workmanship.
All problems rectified and a family thankful the work has been completed safely and expediently with all workers showing first class respect and attention to detail.
If any of my neighbours, friends or work colleagues are looking for a plumber I will not hesitate to recommend the O.A. TEAM.
Thanking you,
Alan & Georgie
17 August 2016
Thankyou for the service your company provided in
response to our request to service taps at our Rochedale South residence.
Following my contact with Ondre yesterday we were impressed with Matt’s service today.
He was very professional and his advice and procedures were very impressive in response to our requirements!
Graham & Marion McMillan – Rochedale South
4 August 2016
Hello,
I just wanted to provide feedback on the work undertaken on our home by Tom and Nathan on Tuesday.
These two young men were outstanding as well as amazing in completing all the work. They were innovative to over come issues and very communicative, letting me know the issues and the various solutions.
Thank you so very much in sending these amazing men to our home.
Have the most perfect day,
Walter Williams
14 July 2016
Dear Ondre,
What an outstanding experience it has been to have you and your company renovate our bathroom. I have found you personable, respectful of client requirements and your level of communication has been excellent. I have dealt with many, many tradespeople and you have been, by far, a wonderful person and tradie to plan, discuss and work with. I would not hesitate to recommend you and your services to anyone. Thank you.
I have had my share of ‘horror’ stories and general not-so-nice dealings with tradies and my dealings with you have restored my faith that service can be and is reliable.
I felt your sub-contractors were also of the standard worthy of you and your company. They were consistently polite, careful and made me feel comfortable about having them in my home. I would like especially to mention Jake (the plumber), as his polite and cheerful disposition made him easy to talk to when decisions had to be made. He never gave the impression that things were too hard and gave sensible advice. Actually, on the whole, all of the tradies were like this.
Thank you a million times over for doing your job so extremely well.
Regards
Julia – Kedron
13 July 2016
To Ondre and team,
Thanks again for working with us to upgrade our taps and basins in our bathrooms.
This is the third time we have engaged in your services and will continue to utilise your team into the future based on the quality
work, prompt and on time service, and helpful advice (phone, showroom, on site) with any issues or improvement ideas that we raise.
Nigel – Victoria Point
25 June 2016
To the manager,
On Thursday I rang as I had a dripping tap, thanks for your prompt response. I would like to compliment one of your staff – Matt – he was very professional, talking me through the problems I had with the plumbing and offering solutions.
I am very pleased with the work that he did and appreciated his manner. Not only does my bathroom look great, but he left it absolutely spotless.
The magnet he left me is on the side of my fridge and I will be definitely be using your company again and recommending you to friends.
Thankyou
Celia Buckley – Newmarket
16 June 2016
Good morning Ondre,
I would like to compliment you, your own staff and the contractors you engaged to upgrade our main bathroom, separate toilet and laundry.
The courtesy and respect shown by your own plumbers was the stand out experience, the level of communication from yourself was 1st class ( I always knew what was planned for the day with plenty of warning of access requirements). I would have no hesitation recommending O.A. Plumbing & Bathrooms especially for keeping your promise of a prompt and reliable service.
With best regards,
John King