Customer Feedback

We take pride in our 100% customer satisfaction. Read what some of our customers have said below:

14 July 2016

Dear Ondre,

What an outstanding experience it has been to have you and your company renovate our bathroom. I have found you personable, respectful of client requirements and your level of communication has been excellent. I have dealt with many, many tradespeople and you have been, by far, a wonderful person and tradie to plan, discuss and work with. I would not hesitate to recommend you and your services to anyone. Thank you.

I have had my share of ‘horror’ stories and general not-so-nice dealings with tradies and my dealings with you have restored my faith that service can be and is reliable.

I felt your sub-contractors were also of the standard worthy of you and your company. They were consistently polite, careful and made me feel comfortable about having them in my home. I would like especially to mention Jake (the plumber), as his polite and cheerful disposition made him easy to talk to when decisions had to be made. He never gave the impression that things were too hard and gave sensible advice. Actually, on the whole, all of the tradies were like this.

Thank you a million times over for doing your job so extremely well.

Regards

Julia – Kedron

13 July 2016

To Ondre and team,

Thanks again for working with us to upgrade our taps and basins in our bathrooms.

This is the third time we have engaged in your services and will continue to utilise your team into the future based on the quality

work, prompt and on time service, and helpful advice (phone, showroom, on site) with any issues or improvement ideas that we raise.

Nigel – Victoria Point

25 June 2016

To the manager,

On Thursday I rang as I had a dripping tap, thanks for your prompt response. I would like to compliment one of your staff – Matt – he was very professional, talking me through the problems I had with the plumbing and offering solutions.

I am very pleased with the work that he did and appreciated his manner. Not only does my bathroom look great, but he left it absolutely spotless.

The magnet he left me is on the side of my fridge and I will be definitely be using your company again and recommending you to friends.

Thankyou

Celia Buckley – Newmarket

16 June 2016

Good morning Ondre,

I would like to compliment you, your own staff and the contractors you engaged to upgrade our main bathroom, separate toilet and laundry.

The courtesy and respect shown by your own plumbers was the stand out experience, the level of communication from yourself was 1st class ( I always knew what was planned for the day with plenty of warning of access requirements). I would have no hesitation recommending O.A. Plumbing & Bathrooms especially for keeping your promise of a prompt and reliable service.

With best regards,

John King

30 May 2016

Thank you to your boys doing our new hot water system yesterday afternoon. Really nice guys.

Hot water this morning so all working well.  Thanks again.  

– Peter & Linda Hale

9 April 2016

Hi Andre,

I rang you yesterday (8/4/16) after lunch and you were able to get Cory to us later that afternoon which we were very impressed with.

We also appreciated the fact that Cory rang us to say he was running late and why he was running late.

Cory was very professional and upfront.  We felt very comfortable with him and also felt he gave us honest feedback and service which we

really appreciated, rather than trying to do a quick visit and up-selling to us things we didn’t need.

Thank you so much for your prompt and very professional service

Rod & Jackie – Birkdale

13 May 2016

Dear Ondre,

Many thanks for your prompt attention to our call this morning.  

Matt came around this afternoon and not only did he fix the leak the we called you about, but also helped us out at short notice with choosing and fitting new taps in two other bathrooms.  John & I were delighted with the service and the final result.  We found Matt professional and courteous and a pleasure to deal with.

We will certainly be using your services in the future and would recommend OA Plumbing to anyone who asks.

Many thanks and kind regards

John & Jude Thompson – Ferny Hills

1 November 2015

Justin the plumber came to our home yesterday to repair an under laundry sink leak. He was a really nice guy, explained along the way, gave me options and clear prices up front and replaced the tap. On paying I had given him a note too much and he very honestly gave it back. A rare quality these days! Thank you for promptly arranging for somebody to come and fix our problem. 

Kind Regards, Lynne

 

23 December 2015

After a call pm yesterday re leaking toilet, this morning two men turned up and what a pleasure they were to deal with. Nothing too much of a problem got all the good and bad news in such a pleasant manner. Repairs were done promptly and all mess cleaned up. They are a credit to your organisation. Please thank them again for me.

Heather – Forrest Lake

12 December 2015

On Friday afternoon  11th December 2015 I discovered the Hot Water system located underneath our house was badly leaking.  Thank you for your immediate attention to this urgent situation. Within the hour, two of your team arrived at home, assessed the matter, then organised a replacement heater and installed this straight away. Nathan and Ben were very professional and did a great job on the replacement.

Hot water was available for use on Saturday morning!

Kind Regards Bob

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