Customer Feedback

We take pride in our 100% customer satisfaction. Read what some of our customers have said below:

7 March 2017

Mate, the guy (Tom) you sent to my job at Oaklands St this morning did an outstanding job.

Nothing was too much trouble. Employee of the month!! Thank you.

Patrick Byrne

25 January 2017

A small job but handled very professionally by your team.

From the initial surprise of having the owner return my call almost immediately the shocks just kept on coming. The person doing the quoting was there on time, was in and out quickly and provided me with a quote on the spot. The job was booked in quickly and the plumbers turned up on time, the job was done quickly and professionally, with no fuss and they cleaned up any mess before leaving.

Sad that it comes as a shock to receive great service because I’m so used to getting exactly the opposite from tradesmen now. Businesses like O.A Plumbing deserve our support. They obviously work hard at doing what they do, and at doing it well.  Thanks

 Mark Chandler

3 November 2016

I would just like to express my appreciation of the prompt and efficient service

that was provided in rectifying an issue with my taps.

I was unable to be present but my father kindly waited for the plumber who arrived

on time and provided exemplary service.

Regards

Linda

2 November 2016

Hi Ondre

Just a quick thank you for the renovation work you carried out at our home. The en-suite renovation looks amazing and ended up the way we wanted it. The additional work we we got you to do elsewere in the house has also turned nicely. All the work seems to have been completed to a high standard and it is a credit to your tradies. The guys were always polite and keen to ensure we were happy with the way things were being done. Should any of our neighbours want similar work done  we will be sure to recommend you.

Regards 

Tim & Nada

2 September 2016

Hi Ondre and Team,

Just a short note to thank all your team who worked diligently and courteously over three separate days to repair our various plumbing problems. Georgie and I appreciate the quick response and the high standard of workmanship.

All problems rectified and a family thankful the work has been completed safely and expediently with all workers showing first class respect and attention to detail.

If any of my neighbours, friends or work colleagues are looking for a plumber I will not hesitate to recommend the O.A. TEAM.

Thanking you,

Alan & Georgie

25 August 2016

I was most impressed with your service and Matt is very efficient in his knowledge of plumbing

as he listened to the problem and acted accordingly.  A good manner is a reward for your company.

I also deal in Customer Service & have taken note, Cheers to Matt

Con & Helen Constantine

17 August 2016

Thankyou for the service your company provided in

response to our request to service taps at our Rochedale South residence.

Following my contact with Ondre yesterday we were impressed with Matt’s service today.

He was very professional and his advice and procedures were very impressive in response to our requirements!

 Graham & Marion McMillan – Rochedale South

4 August 2016

Hello,

I just wanted to provide feedback on the work undertaken on our home by Tom and Nathan on Tuesday.

These two young men were outstanding as well as amazing in completing all the work. They were innovative to over come issues and very communicative, letting me know the issues and the various solutions.

Thank you so very much in sending these amazing men to our home.

Have the most perfect day,

Walter Williams

21 July 2016

Hi, Just wanted to pass on my thanks to Justin who came out this morning.

Professional and polite. Even cleaned up after himself. Very rare in tradies these days. 

Will  definitely be recommending your business. Again, a big thank you to Justin.         

Carol McGuinness

14 July 2016

Dear Ondre,

What an outstanding experience it has been to have you and your company renovate our bathroom. I have found you personable, respectful of client requirements and your level of communication has been excellent. I have dealt with many, many tradespeople and you have been, by far, a wonderful person and tradie to plan, discuss and work with. I would not hesitate to recommend you and your services to anyone. Thank you.

I have had my share of ‘horror’ stories and general not-so-nice dealings with tradies and my dealings with you have restored my faith that service can be and is reliable.

I felt your sub-contractors were also of the standard worthy of you and your company. They were consistently polite, careful and made me feel comfortable about having them in my home. I would like especially to mention Jake (the plumber), as his polite and cheerful disposition made him easy to talk to when decisions had to be made. He never gave the impression that things were too hard and gave sensible advice. Actually, on the whole, all of the tradies were like this.

Thank you a million times over for doing your job so extremely well.

Regards

Julia – Kedron

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