Customer Feedback

We take pride in our 100% customer satisfaction. Read what some of our customers have said below:

2 September 2016

Hi Ondre and Team,

Just a short note to thank all your team who worked diligently and courteously over three separate days to repair our various plumbing problems. Georgie and I appreciate the quick response and the high standard of workmanship.

All problems rectified and a family thankful the work has been completed safely and expediently with all workers showing first class respect and attention to detail.

If any of my neighbours, friends or work colleagues are looking for a plumber I will not hesitate to recommend the O.A. TEAM.

Thanking you,

Alan & Georgie

25 August 2016

I was most impressed with your service and Matt is very efficient in his knowledge of plumbing

as he listened to the problem and acted accordingly.  A good manner is a reward for your company.

I also deal in Customer Service & have taken note, Cheers to Matt

Con & Helen Constantine

17 August 2016

Thankyou for the service your company provided in

response to our request to service taps at our Rochedale South residence.

Following my contact with Ondre yesterday we were impressed with Matt’s service today.

He was very professional and his advice and procedures were very impressive in response to our requirements!

 Graham & Marion McMillan – Rochedale South

4 August 2016

Hello,

I just wanted to provide feedback on the work undertaken on our home by Tom and Nathan on Tuesday.

These two young men were outstanding as well as amazing in completing all the work. They were innovative to over come issues and very communicative, letting me know the issues and the various solutions.

Thank you so very much in sending these amazing men to our home.

Have the most perfect day,

Walter Williams

21 July 2016

Hi, Just wanted to pass on my thanks to Justin who came out this morning.

Professional and polite. Even cleaned up after himself. Very rare in tradies these days. 

Will  definitely be recommending your business. Again, a big thank you to Justin.         

Carol McGuinness

14 July 2016

Dear Ondre,

What an outstanding experience it has been to have you and your company renovate our bathroom. I have found you personable, respectful of client requirements and your level of communication has been excellent. I have dealt with many, many tradespeople and you have been, by far, a wonderful person and tradie to plan, discuss and work with. I would not hesitate to recommend you and your services to anyone. Thank you.

I have had my share of ‘horror’ stories and general not-so-nice dealings with tradies and my dealings with you have restored my faith that service can be and is reliable.

I felt your sub-contractors were also of the standard worthy of you and your company. They were consistently polite, careful and made me feel comfortable about having them in my home. I would like especially to mention Jake (the plumber), as his polite and cheerful disposition made him easy to talk to when decisions had to be made. He never gave the impression that things were too hard and gave sensible advice. Actually, on the whole, all of the tradies were like this.

Thank you a million times over for doing your job so extremely well.

Regards

Julia – Kedron

13 July 2016

To Ondre and team,

Thanks again for working with us to upgrade our taps and basins in our bathrooms.

This is the third time we have engaged in your services and will continue to utilise your team into the future based on the quality

work, prompt and on time service, and helpful advice (phone, showroom, on site) with any issues or improvement ideas that we raise.

Nigel – Victoria Point

25 June 2016

To the manager,

On Thursday I rang as I had a dripping tap, thanks for your prompt response. I would like to compliment one of your staff – Matt – he was very professional, talking me through the problems I had with the plumbing and offering solutions.

I am very pleased with the work that he did and appreciated his manner. Not only does my bathroom look great, but he left it absolutely spotless.

The magnet he left me is on the side of my fridge and I will be definitely be using your company again and recommending you to friends.

Thankyou

Celia Buckley – Newmarket

16 June 2016

Good morning Ondre,

I would like to compliment you, your own staff and the contractors you engaged to upgrade our main bathroom, separate toilet and laundry.

The courtesy and respect shown by your own plumbers was the stand out experience, the level of communication from yourself was 1st class ( I always knew what was planned for the day with plenty of warning of access requirements). I would have no hesitation recommending O.A. Plumbing & Bathrooms especially for keeping your promise of a prompt and reliable service.

With best regards,

John King

30 May 2016

Thank you to your boys doing our new hot water system yesterday afternoon. Really nice guys.

Hot water this morning so all working well.  Thanks again.  

– Peter & Linda Hale

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