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Customer Feedback

your trusted plumbing specialists

We have hundreds of satisfied customers and have built a reputation you can rely on. Our boys pride themselves on operating a clean work environment so you can be assured, that when the job is complete, you will find the worksite “exactly as you left it”. We take pride in our 100% customer satisfaction. Read what some of our customers have said below:
"I just wanted to leave positive feedback on the promptness and quality of your service. I received a flyer about your deal and rang to take it up. I also had other jobs I needed to do. I was so delighted that I was able to be given the same day service. The young Tradesman who attended my home today was a credit to your business. He was prompt, polite, respected our home and offered answers to all my questions. His workmanship was spot on and it was great to then be able to pay by Eftpos. Well done to him as part of an awesome professional outfit."
Margaret Johnston
5 Feb 2020
"Great prompt service, good advice, clean workers who cleaned up after themselves would have them back again anytime we need a reliable plumber."
16 January 2020
"I have used O.A Plumbing two or three times now, I believe.
Matt Hindes (I hope that’s the right name) is fantastic in his work, customer service and professional advice given – along with knowledge. I just wanted to share that and get that across.

I also now go with O.A Plumbing due to the advertisement that was placed in my letterbox a few years ago (so the ads work too, FYI).

10/10 service from Matt, very genuine trades-person who also takes his packaging and waste with him after each job he has done here. Very happy with the new taps. Awesome. He even advised that it was better to install a single ‘mixer’ type as they are superior to the old 1960’s taps I had here (two separate taps system which suffers from the washers wearing out) that were about to come loose off the bench.

Just a fantastic worker, Cheers O.A"
Holland Park Customer
21 October 2019
"I have used the services of OA plumbing many times and I find them totally dependable. In my experience they always arrive on time; they use the very latest equipment, and their staff are always competent and courteous. In my most recent experience (a major deep trench sewer repair) they again amazed me with their swift response. In short, they have so earned my loyalty, that I frankly would not use anyone else."
Brian Hunter
21 May 2019
"We were very pleased with the whole process of updating our en-suite. The initial advice from Cory and discussion of options was very helpful, together with the final design. Having a schedule of work and having it done as planned was also good and everyone who worked on it did a very good job. The tiles and light fitting we chose from local suppliers were all handled as part of the job, making it all simple for us. We recommend OA Plumbing very highly."
Bob Bowman
6 February 2019
"Hi Ondre, just to let you know how glad I am to not hear that awful water hammer whenever I turn on a tap. Matt has done a brilliant job. Thanks Ondre."
Elizabeth Arnold
29 November 2018
"The best decision we ever made was having OA plumbing renovate our bathroom and toilets. The experience from beginning to end was fantastic. Ondre and Cory were incredible to deal with, they had the best suggestions on how to maximize space and to get the streamlined look I was after.

They accommodated my work hours and the fact we have a Chihuahua in the house during the day. It was a turnkey bathroom renovation. They did everything from the tiling, plastering, electrics and accessories which took all the stress out of renovating. The workers were Lovely, polite and very tidy.

The saying “you get what you pay for” is so true, our friends were renovating their bathroom at the same time and trying to do it on the cheap. They had nothing but stress and drama and even ended up spending more than us in the end.

The before and after photos are incredible, the finished result is better I than I could have imagined. They truly went above and beyond to give me my dream bathroom. I definitely would recommend OA plumbing to everyone who wants professional and quality work done."
24 November 2018
"I highly recommend OA Plumbing – had to have a new toilet system installed and their quick response and help to locate a new system was excellent. They sent out Nathan to provide a quote and look at our old toilet. I cannot speak highly enough of this young man – he was extremely helpful, courteous and nothing was too much trouble. Nathan is a credit to your organisation. Again we are extremely happy with the work carried out and will be recommending your company should one of our friends require plumbing work ?"
Chris Allen
26 November 2018
"I recently engaged OA Plumbing & Bathrooms to extend what was a single toilet only in our rear entertainment area to renovate & build into a full bathroom and wow am I impressed!. I got three quotes to test the market, Cory was the only one that turned up on time, he was professional, informative and gave me a real sense of confidence that they could do this within what was a short timeframe and they did.

They were not the cheapest quote but very competitive and the quality I got is fantastic, plus they did everything with little or no fuss at all. They organised all the trades, they referred me to a great tile shop that assisted with Styling, I made a few changes throughout and again no bother to these guys. All the tradies we polite, respected our home and privacy and to be frank I really enjoyed the process.

I wanted to write this testimonial because I have had a few bad experiences with renovations in the past, Cory & Adrian who ultimately made this happen are great guys and I would highly recommend if you are doing anything plumbing or bathroom, you just have to give these guys a call, you won’t be disappointed based on my experience."
Andrew Taylor-Wellington Point
8 June 2018
"Having had Ondre and his expert team fix several problems for us in the past, we were happy to go to them when we decided to renovate our bathroom. Conventional wisdom recommends shopping around for the best quote, but when you have a trusted reliable team who know what they are doing and deliver on time, that seems unnecessary. The team first visited our home with their amazing Showroom-in-a-van and took time to work with us on design, listening and making recommendations on what would work or not. Then they made us welcome in their base showroom for further discussion and more ideas. Every stage along the way they were friendly, professional and knowledgeable, delivering the bathroom of our dreams on time as agreed, and leaving our home tidy afterward.

We have had no hesitation in recommending them to neighbours, and they will be our first point of call for any future plumbing needs."
Larry McGuire & Cilla Gray
12 June 2018
"Dear OA Plumbing Management,

Thank you so much for responding so quickly to my call about broken underground pipe., last week at my mothers home., on Friday end of May.2018.

Very courteous and professional people..Most appreciated as water is expensive enough without leakage, and your swiftness in attending to this was most appreciated.

Highly recommend your company.

Very kindest regards"
3 June 2018
"Jim and I were absolutely happy with the response to our distressed phone calls about water running in an upstairs bathroom. Tom came very quickly, was efficient, friendly and polite.

Many thanks for your service.

We had your company name to hand as we have recently had your advertising fliers in our letterbox. Tom has also given us a fridge magnet.

Again, many thanks for your helpful service."
Jan Nixon
11 December 2017
"Thank you so much for the excellent service you provided to us today. Your plumbers were on time, very polite and courteous and explained options clearly and simply. It was great to such excellent organisation to the point of having optional tap ware on board in the van. They also cleaned up perfectly. Well done Matt and Alex. Lovely to see such enthusiastic young tradesmen!."
11 December 2017
"Message: After contacting two other plumbers in the Redlands and receiving no return call from either plumber I contacted Ondre at OA Plumbing regarding a plumbing issue and within 1 hour Matt Hinde’s arrived at our home… Matt was amazing young man… He was polite and removed his shoes when entering our home, He offered practical solutions and advice to our problems and completed the repairs with speed and professionalism… Matt also has great customer service skills which are quite rare in todays world especially in one so young… I would would be more than pleased to recommend Matt and OA plumbing to all our family and friends…

Kind Regards"
Rod and Cathy
4 December 2017
"I would 100% recommend OA Plumbing. I had Justin come out to do my taps, he was informative, respective of my home, very quick and cleaned up after himself. Happy all round."
Jenni, Longanholme
20 October 2017
"Matt and apprentice arrived promptly, removed shoes inside provided solutions and completed the job in a timely manner."
Denis Casey, Westlake
20 October 2017
"Fast and efficient service. Highly recommended to all."
Robert Anderson, Cleveland
24 August 2017
"Tradesman by the name of Benny came out to complete job. Ben is a true professional, very polite and completed the obi in a very efficient manner. He is an asset to his employer and will certainly use his company again."
John Tofis, Parkinson
19 August 2017
"Very professional service. Job was completed promptly. Very Satisfied customer would definately recommend this business."
Michelle, Victoria Point
16 August 2017
"Brilliant. Turned up on time, very efficient, and maybe I’m getting old and stuffy – but they were nice and polite."
Michael, Sherwood
24 July 2017
"I am writing to thank you for the job completed at my house today-the two boys Matt and Niall were so efficient and helpful especially when they were presented with a curly problem. I would have no hesitation in recommending you to anyone else in need of plumbing. I am so grateful for a job well done. Nothing was too much trouble! Many thanks. I know in the future there will be more to be done at my place but as I rent it will have to go through the agent and owner."
Elaine Fraser
14 September 2017
"Thank you and the team at OA Plumbing for our new bathroom. Seamless job. All trades followed each other never any downtime or waiting. You promised and delivered.

Good staff and other trades, lots of personal supervision and best of all a work plan and great communication. Happy to recommend. Any Reno is a bit traumatic but you made it fast and manageable.
Thanks again."
David and Colleen
15 September 2017
"Matt and Alex have just left and I want to say that they are both a great asset to your company. Polite and respectful. Matt in particular, has great communication skills, explained things thoroughly and interacts well with the customer."
Mair, Chatswoth Circuit, Capalaba
8 September 2017
"We’re writing from Thornlands again. We’d like to thank you and your team of plumbers for “coming to the rescue” for my father-in-law’s plumbing needs! He’s had several visits – and has been pleased with all of them (replacing some taps; a major underground leak; and replacing a vital kitchen tap, and a toilet issue)."
Alex and Eva Peck – Thornlands
4 July 2017
"Thanks a lot great customer service, very friendly worker’s and very well priced. Will use again and refer.
Lyndon – Thornside
13 June 2017
"Hi Cory & Ondre

Just wanted to thank you both for a great job and Tom did an excellent installation for us.

He was great to deal with and please pass on our appreciation.
Glen – Wilston
12 April 2017
"Mate, the guy (Tom) you sent to my job at Oaklands St this morning did an outstanding job.

Nothing was too much trouble. Employee of the month!! Thank you."
Patrick Byrne
7 March 2017
"A small job but handled very professionally by your team.

From the initial surprise of having the owner return my call almost immediately the shocks just kept on coming. The person doing the quoting was there on time, was in and out quickly and provided me with a quote on the spot. The job was booked in quickly and the plumbers turned up on time, the job was done quickly and professionally, with no fuss and they cleaned up any mess before leaving.

Sad that it comes as a shock to receive great service because I’m so used to getting exactly the opposite from tradesmen now. Businesses like O.A Plumbing deserve our support. They obviously work hard at doing what they do, and at doing it well. Thanks"
Mark Chandler
25 January 2017
"I would just like to express my appreciation of the prompt and efficient service that was provided in rectifying an issue with my taps.

I was unable to be present but my father kindly waited for the plumber who arrived on time and provided exemplary service.
3 November 2016
"Hi Ondre

Just a quick thank you for the renovation work you carried out at our home. The en-suite renovation looks amazing and ended up the way we wanted it. The additional work we we got you to do elsewere in the house has also turned nicely. All the work seems to have been completed to a high standard and it is a credit to your tradies. The guys were always polite and keen to ensure we were happy with the way things were being done. Should any of our neighbours want similar work done we will be sure to recommend you.
Tim & Nada
2 November 2016
"Hi Ondre and Team,

Just a short note to thank all your team who worked diligently and courteously over three separate days to repair our various plumbing problems. Georgie and I appreciate the quick response and the high standard of workmanship.

All problems rectified and a family thankful the work has been completed safely and expediently with all workers showing first class respect and attention to detail.

If any of my neighbours, friends or work colleagues are looking for a plumber I will not hesitate to recommend the O.A. TEAM.
Thanking you,"
Alan & Georgie
2 September 2016
"I was most impressed with your service and Matt is very efficient in his knowledge of plumbing as he listened to the problem and acted accordingly. A good manner is a reward for your company.

I also deal in Customer Service & have taken note, Cheers to Matt"
Con & Helen Constantine
25 August 2016
"Thankyou for the service your company provided in response to our request to service taps at our Rochedale South residence.

Following my contact with Ondre yesterday we were impressed with Matt’s service today.

He was very professional and his advice and procedures were very impressive in response to our requirements!"
Graham & Marion McMillan – Rochedale South
17 August 2016

I just wanted to provide feedback on the work undertaken on our home by Tom and Nathan on Tuesday.

These two young men were outstanding as well as amazing in completing all the work. They were innovative to over come issues and very communicative, letting me know the issues and the various solutions.

Thank you so very much in sending these amazing men to our home.

Have the most perfect day,"
Walter Williams
4 August 2016
"Hi, Just wanted to pass on my thanks to Justin who came out this morning.

Professional and polite. Even cleaned up after himself. Very rare in tradies these days.

Will definitely be recommending your business. Again, a big thank you to Justin."
Carol McGuinness
21 July 2016
"Dear Ondre,

What an outstanding experience it has been to have you and your company renovate our bathroom. I have found you personable, respectful of client requirements and your level of communication has been excellent. I have dealt with many, many tradespeople and you have been, by far, a wonderful person and tradie to plan, discuss and work with. I would not hesitate to recommend you and your services to anyone. Thank you.

I have had my share of ‘horror’ stories and general not-so-nice dealings with tradies and my dealings with you have restored my faith that service can be and is reliable.

I felt your sub-contractors were also of the standard worthy of you and your company. They were consistently polite, careful and made me feel comfortable about having them in my home. I would like especially to mention Jake (the plumber), as his polite and cheerful disposition made him easy to talk to when decisions had to be made. He never gave the impression that things were too hard and gave sensible advice. Actually, on the whole, all of the tradies were like this.

Thank you a million times over for doing your job so extremely well.

Julia – Kedron
14 July 2016
"To Ondre and team,

Thanks again for working with us to upgrade our taps and basins in our bathrooms.

This is the third time we have engaged in your services and will continue to utilise your team into the future based on the quality work, prompt and on time service, and helpful advice (phone, showroom, on site) with any issues or improvement ideas that we raise."
Nigel – Victoria Point
13 July 2016
"To the manager,

On Thursday I rang as I had a dripping tap, thanks for your prompt response. I would like to compliment one of your staff – Matt – he was very professional, talking me through the problems I had with the plumbing and offering solutions.

I am very pleased with the work that he did and appreciated his manner. Not only does my bathroom look great, but he left it absolutely spotless.

The magnet he left me is on the side of my fridge and I will be definitely be using your company again and recommending you to friends.
Celia Buckley – Newmarket
25 June 2016
"Good morning Ondre,

I would like to compliment you, your own staff and the contractors you engaged to upgrade our main bathroom, separate toilet and laundry.

The courtesy and respect shown by your own plumbers was the stand out experience, the level of communication from yourself was 1st class ( I always knew what was planned for the day with plenty of warning of access requirements). I would have no hesitation recommending O.A. Plumbing & Bathrooms especially for keeping your promise of a prompt and reliable service.
With best regards,"
John King
16 June 2016
"Thank you to your boys doing our new hot water system yesterday afternoon. Really nice guys.

Hot water this morning so all working well.
Thanks again. "
Peter & Linda Hale
30 May 2016
"Hi Andre,

I rang you yesterday (8/4/16) after lunch and you were able to get Cory to us later that afternoon which we were very impressed with.

We also appreciated the fact that Cory rang us to say he was running late and why he was running late.

Cory was very professional and upfront. We felt very comfortable with him and also felt he gave us honest feedback and service which we really appreciated, rather than trying to do a quick visit and up-selling to us things we didn’t need.

Thank you so much for your prompt and very professional service"
Rod & Jackie – Birkdale
9 April 2016
"Dear Ondre,

Many thanks for your prompt attention to our call this morning.

Matt came around this afternoon and not only did he fix the leak the we called you about, but also helped us out at short notice with choosing and fitting new taps in two other bathrooms. John & I were delighted with the service and the final result. We found Matt professional and courteous and a pleasure to deal with.

We will certainly be using your services in the future and would recommend OA Plumbing to anyone who asks.
Many thanks and kind regards"
John & Jude Thompson – Ferny Hills
13 May 2016
"Justin the plumber came to our home yesterday to repair an under laundry sink leak. He was a really nice guy, explained along the way, gave me options and clear prices up front and replaced the tap. On paying I had given him a note too much and he very honestly gave it back. A rare quality these days! Thank you for promptly arranging for somebody to come and fix our problem.
Kind Regards,"
1 November 2015
"After a call pm yesterday re leaking toilet, this morning two men turned up and what a pleasure they were to deal with. Nothing too much of a problem got all the good and bad news in such a pleasant manner. Repairs were done promptly and all mess cleaned up. They are a credit to your organisation. Please thank them again for me."
Heather – Forrest Lake
23 December 2015
"On Friday afternoon 11th December 2015 I discovered the Hot Water system located underneath our house was badly leaking. Thank you for your immediate attention to this urgent situation. Within the hour, two of your team arrived at home, assessed the matter, then organised a replacement heater and installed this straight away. Nathan and Ben were very professional and did a great job on the replacement.

Hot water was available for use on Saturday morning!
Kind Regards"
12 December 2015
"Ondre thanks so much for providing such a prompt and professional service. Justin was friendly, knowledgeable and informative. We plan to do two bathroom renovations later in the year so we will definitely give you a call."
Debora – Bracken Ridge
13 November 2015
"To the management of O.A. Plumbing. Today we had Nathan come and do some work as per your flyer. On inspection our tapware was in need of extra work. Myself and my wife were impressed in the way in which Nathan conducted himself. He was able to explain in a clear way the issue our tapware had and gave us options on how to fix the issue. His workmanship was A1, left our bathrooms clean and tidy as he found them ans was extremely polite. This young bloke is a credit to your company and i will be recommending your company to everyone I know when they have plumbing issues."
Justin – Redland Bay
6 November 2015
"Just wanted to thank you very much for the fast & excellent service today… I rang you at 1pm today to book in & Nathan was here at 3.30pm the same day and fixed all my issues (even running off to the shop to replace a part of mine in the nick of time before they shut). This was excellent service and i would not hesitate to recommend your company. Thank you again Nathan and O.A. Plumbing."
25 August 2015
"O.A. Plumbing are easy to contact with prompt reliable service! Corey and Nathan are friendly, and do great work. Thanks Ondre for another great job at my place!"
Della Cunningham
"Thanks for fantastic service once again. Justin was prompt and professional, and we were delighted to have our hot water service replaced so quickly."
16 June 2015
"Thank you for your efforts this week at our two properties. You have a g great team! We had a big leak at our tenant’s property that was fixed quickly. I appreciated your personal phone call and quote before the work. Please pass on my compliments to Sam in particular, who visited my home and solved an odour problem in the bathroom. He communicated clearly what the problem was, talked through solutions, gave me a clear quote and finished up the job by tiding up. I appreciate it."
Michael and Linda
1 May 2015
"Dear Mr Ondre Arkadieff, hoping this finds you well.

I spoke to you a couple of days after Nathan carried out some plumbing work in our home on the 5th February, 2015 to complement him on his very good workmanship. My wife Dolores and myself were most impressed by his knowledge, politeness and tidiness when he completed all the work he carried out. I will definitely seek your services agains and have no hesitation in recommending O.A. Plumbing & Bathrooms to our friends and family around Brisbane."
Adrian & Dolores: Birkdale
10 March 2013
"I would like to Thank You – OA Plumbing- for the wonderful service & exceptional staff- Corey, Matt & especially Sam (everyone needs to ask for SAM on their job). Your amazing business Ondre is a pleasure to deal with, nothing is too hard for them & such quality work, I would never go anywhere else. Thank You once again.
Kind Regards,"
Denise – Geebung Brisbane
"Thanks once again for excellence service, Ondre. Justin was friendly and professional, and the problem was fixed promptly."
"Yesterday we got O.A.Plumbing to replace our old guttering, it was in a bad way, the two men who came to do the job were great, they worked so hard in that dreadful heat.

What impressed me was they took every bit of rubbish that they made, my place was left spotless.

Thanks O.A.Plumbing, your men are a credit to your company."
Pam & Errol
"Hello Ondre,

We have just had Sam from your work come to our house to check on our plumbing. He checked the taps, toilets, hot water system and did a pressure test on our pipes. Sam replaced the taps in our kitchen and laundry. I was pleased that the taps were in his truck and that we didn’t have a waiting period for them to be replaced. Sam was most helpful and very efficient. I will be recommending your company to others that may need a plumber in future.
Kind Regards, "
"A few words in appreciation of your handling of our job and Cory’s efforts yesterday:

We had a minor emergency in our bathroom and Ondre organised for Cory to come out to fix the problem the next morning. We were not sure what replacement basin set to choose to replace our old one, and Cory gave us some excellent advice about what best suited our needs. Within a short time he had the job done, and we were very pleased with the result. We have used O.A Plumbing for our plumbing installations and repairs over the years and have always been impressed with their efficiency, quality of workmanship and competitive quotes."
Bob and Marg Meadows - Mansfield
"Dear Ondre, just a quick note to thank you and your team for wonderful prompt service. Corey was brilliant, explaining everything to me before doing the work. All work was checked before leaving and any mess was cleaned up. A pleasure to do business with you and will be telling my friends and family of your excellent service."
Della Cunningham - One happy customer!!!!
"Hi Ondre. Just writing to say a big THANK YOU for a job well done at my home this week! Firstly the hot water system and showers: best water flow and temperature ever! Also, the replacement for the garbage disposer which was spot on! Your team (Justin, Sam and Nathan) were efficient, prompt, clean and polite. No worries and no hassles….."
David - Shailer Park
"Been meaning to say how happy I was with the plumber that fixed our toilets last week. Another job done expertly. What a beautiful, well mannered, polite employees you have. It is a pleasure doing business with O A Plumbing. Thanks once again.

Because I can rely on your company i will not hesitate to call you when I have a plumbing job that needs to be done. I could have kicked myself for leaving the toilets so long it was quickly repaired and at a good price and they work better than they ever did. I’m really thrilled to have found your service as I treasure good quality service. You’re the best."
Linda Moran
"I responded to an advert requesting O A Plumbing to fix my toilet. It wasn’t urgent but my request was attended to promptly by Sam who explained the problem then fixed it.

Sam on my request, then checked my water pipes under the house and advised they needed replacing soon and gave me a quote which was very reasonable.

3 weeks later I asked for the water pipes to be replaced. Once again, Sam arrived and in a pleasant and professional manner, completed the job. Water pressure restored, no mess left for me to clean up and only charged what was quoted. I highly recommend O A Plumbing for their reliability, professionalism and very reasonable prices."
Jennifer Halliwell - Indooroopilly
"I would like to recommend O A Plumbing in particular the plumber Cory. He is exceptionally polite, explains what needs to be done in an easy to understand manner and the company’s communication is exceptional. Cory is very clean when he does his work."
Katrina Weeks - Wellington Point
"How lovely to have a plumber come the morning after you call and on time. OA Plumbing did all that and more. Your staff were polite and worked efficiently, a pleasure to have in my home. Also the cost was less than I expected. I will be recommending you to my family and friends. Thank you for such professional and friendly service, which is hard to get these days."
Margaret Thompson
"I highly recommend OA Plumbing. My experience with Ondre and Justin has left me very pleased. They are professional, prompt, courteous, helpful and a pleasure to deal with. Nothing is too much trouble, they are prompt returning calls, answering my needs, arrive on time and very courteous whilst in my home. I highly recommend Ondre and Justin. Thank you very much for all your help, I will continue to work with OA Plumbing."
Scott Holloway
9 June 2015

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